Privacy Policy
Effective Date: April 29, 2026
This Privacy Policy explains how RenVision Media LLC ("RenVision Media," "we," "us," or "our") collects, uses, and protects information when you visit renvisionmedia.com (the "Site") or otherwise interact with our business.
Who we are
RenVision Media LLC is a video production and marketing agency based in Alabama. We help businesses develop and deploy story-driven video content and manage advertising campaigns across platforms including Meta, Google, YouTube, and connected TV.
Information we collect
When you visit the Site, we may collect information you voluntarily provide and information collected automatically through standard web technologies.
You provide information directly when you fill out a contact form, submit a chat widget inquiry, opt in to receive SMS or email communications, request a discovery call, or otherwise reach out to us. The information you provide typically includes your name, business name, email address, phone number, and any details you share about your business or video marketing needs.
We also collect information automatically when you visit the Site. This includes your IP address, device and browser type, pages visited, time spent on pages, referring URLs, and similar usage data. We collect this through cookies and similar tracking technologies, including Google Analytics and the Meta Pixel.
How we use your information
We use your information to respond to your inquiry, schedule and conduct discovery calls, deliver the services you've requested, send you communications you've opted in to receive (including SMS messages, if you've opted in), and improve the performance of our website and marketing.
We use Google Analytics to understand how visitors use the Site so we can improve it. Google Analytics may collect information such as the pages you view, how long you spend on the Site, and how you arrived. You can learn more about Google's data practices at policies.google.com/privacy and opt out of Google Analytics tracking using the Google Analytics Opt-Out Browser Add-On.
We use the Meta Pixel to measure the effectiveness of our advertising on Meta platforms (Facebook and Instagram) and to deliver more relevant advertising to people who have visited our Site. Meta may use this data in accordance with their own privacy policy at facebook.com/privacy/policy.
SMS and text messaging
If you provide your mobile phone number through any form on the Site, the chat widget, or any other RenVision Media intake channel, and you check the SMS consent checkbox, you are opting in to receive marketing and informational SMS messages from RenVision Media at the number provided.
Message frequency varies. Message and data rates may apply. Reply STOP to any message to unsubscribe at any time. Reply HELP for help.
You may opt in to SMS communications independently of any other consent. SMS opt-in is never required to access our services, submit a form, or complete any transaction. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent are not shared with any third party.
How we share your information
We do not sell, rent, or trade your personal information to third parties.
We may share your information with service providers who help us operate the business, including our customer relationship management platform (GoHighLevel), payment processor (Square), email and SMS service providers, hosting providers, and analytics providers. These service providers are only authorized to use your information as necessary to provide their services to us.
We may also disclose your information when required by law, in response to a legal request, or to protect the rights, property, or safety of RenVision Media, our clients, or others.
Cookies
The Site uses cookies and similar technologies to function properly, analyze traffic, and support advertising measurement. You can control cookies through your browser settings. Disabling cookies may affect the functionality of the Site.
Data retention
We retain your information for as long as necessary to provide our services, communicate with you, and comply with our legal obligations. If you opt out of communications or request that we delete your information, we will do so unless retention is required by law or for legitimate business purposes (such as record-keeping for completed work).
Your rights
You have the right to access, correct, or request deletion of the personal information we hold about you. You can make this request by contacting us at vincente@renvisionmedia.com. We'll respond within a reasonable timeframe.
If you have opted in to email or SMS communications, you can opt out at any time. For email, click the unsubscribe link at the bottom of any email. For SMS, reply STOP to any message.
Children's privacy
The Site is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, contact us and we will delete it.
Security
We use commercially reasonable security measures to protect your information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
Changes to this policy
We may update this Privacy Policy from time to time. The most current version will always be posted at renvisionmedia.com with the effective date noted at the top. Material changes will be communicated to active clients directly.
Contact us
If you have questions about this Privacy Policy or how we handle your information, contact us at:
RenVision Media LLC
(256) 636-5867